For Returns

If you simply changed your mind or ordered the wrong item, you may return eligible products within 30 days.

Unless the return is the result of our error or a defective product:

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable because the shipping service has already been completed.
  

If You Find, Defective, Damaged, or Incorrect Items

Please inspect your order upon delivery.

If your order arrives damaged, is defective, or you received the wrong item, please contact info@ujsharpening.com as soon as possible.

If the issue is determined to be the result of our error or a manufacturing defect we will work with you to provide an appropriate remedy, which may include replacement, repair, or a full refund.

Please Insure Product Compatibility

Customers are responsible for ensuring that products are appropriate for their intended equipment and application before purchase.

Products that are used outside their intended design parameters or for applications for which they were not designed are not considered defective.

For Refunds

Once your return has been received and inspected, we will notify you of the approval status.

If approved, refunds will be issued to the original payment method.

Most refunds are processed within 10 business days, although your financial institution may require additional time to post the credit.

If more than 15 business days have passed since your refund was approved, please contact Gary: 236-988-6606 or email: info@ujsharpening.com